Our Team
Development Team
People are prior to processes, any result is achieved with total team support
- Efficient product is prior to dozens of documents
- Client matters and daily communication helps to achieve the precise result
- All requests are verified by analysts and applied with maximum efficiency
- SLA of our projects has 99,99% rating
Shopper Support Team
Our Shopper Support team speaks over 15 languages
- Available online via phone, mail and chat
- Provides Branded support for enterprise-sized clients
Global Association of Professional Contact Centers with 200 000 + members worldwide
Bronze award
at Contact Center World Contest as the Best Contact Center (2019)
Compliance & Risk Team
We have the team of professionals supporting local compliance and risk management in every country where we operate
Account Team
Our enterprise-sized clients enjoy the support and assistance of a team dedicated to them and their account manager
A professional who is always there to help with all their requests and works hard to boost their sales:
- Ensures the client’s needs are met as soon as possible
- Holds weekly, monthly, QBR and yearly meetings with the client
- Provides advanced analytics to find new ways to grow
- Keeps the client updated on every important development in their regions of sales