ABBYY

a Digital Intelligence developer for IT and Linguistics

Sales increase

The companies started their partnership at the end of 2015. Today Softline Ecommerce process the major part of online orders in Russia. ABBYY aimed to increase sales and provide professional support for B2B and B2C end- customers. Softline launched a shopping cart for ABBYY, added marketing services and provided support to shoppers:

native speaking specialists from the contact center provided professional support
the applications were processed quickly and efficiently
enterprises were supported with documents turn over.

'Softline Ecommerce is in trend. This is exactly what we need to increase our sales. E-mail campaigns, targeting and reminders for a license renewal proved to be efficient. Our customers appreciate personalized approach. All tools contribute to retention increase in ABBYY'.